{"id":190,"date":"2020-05-29T12:16:54","date_gmt":"2020-05-29T03:16:54","guid":{"rendered":"http:\/\/fasford.localhost\/en\/?page_id=187"},"modified":"2020-05-29T12:16:54","modified_gmt":"2020-05-29T03:16:54","slug":"support","status":"publish","type":"page","link":"https:\/\/www.fasford-tech.com\/en\/products\/support\/","title":{"rendered":"Support Information"},"content":{"rendered":"<!--wp html-->\n<p class=\"u-mb40\"><img decoding=\"async\" src=\"https:\/\/www.fasford-tech.com\/en\/wp-content\/themes\/fasford_child_en\/assets\/images\/img_support.jpg\" alt=\"\"><\/p>\n<h2 class=\"u-bold u-font20 u-mb20 u-lh16\">We contribute to the business of our customers with our perfect support systems and preventive maintenance that takes advantage of the IoT and AI systems.<\/h2>\n<p class=\"u-mb80\">Our after-sales service is one of the reasons why our company is chosen by our customers. We support the domestic customers directly by ourselves and for the overseas customers we correspond cooperating with our contract agencies. Moreover, we try our best to provide the most efficient support service to our customers by developing IoT systems and \"Self-diagnosis function\" which makes preventive maintenance possible taking advantage of machine learning. <\/p>\n<div class=\"p-news__content p-news__support u-mb100\">\n    <div class=\"p-news__headingwrap\">\n    <h2 class=\"p-news__heading\">NEWS<\/h2>\n    <p class=\"p-news__subheading\">Product support information<\/p>\n    <\/div>\n<ul class=\"p-news__list u-textalign-left u-mb40\">\n    <li class=\"c-news__item p-news__item\">\n      <p class=\"c-news__date\">2025.07.10<\/p>\n      <p class=\"c-news__flag bg__gray\"><span>\n      PRODUCT SUPPORT      <\/span><\/p>\n      <p class=\"c-news__text\"><a href=\"https:\/\/www.fasford-tech.com\/en\/%e3%80%90notification-of-end-of-db800hs-hsd-support%e3%80%91\/\">\u3010Notification of End of DB800HS-HSD Support\u3011<\/a><\/p>\n    <\/li>\n        <li class=\"c-news__item p-news__item\">\n      <p class=\"c-news__date\">2020.06.01<\/p>\n      <p class=\"c-news__flag bg__gray\"><span>\n      PRODUCT SUPPORT      <\/span><\/p>\n      <p class=\"c-news__text\"><a href=\"https:\/\/www.fasford-tech.com\/en\/notificationdb700-end-of-support\/\">Notification:DB700 End of Support<\/a><\/p>\n    <\/li>\n    \n<\/ul>\n<ul class=\"p-news__btn\">\n    <li><a class=\"c-btn c-btn--black c-btn--arrow\" href=\"\/en\/news_posts\/news_support\/\">Topics list<\/a><\/li>\n<\/ul>\n<\/div>\n<p class=\"u-textalign-center u-mb20 u-bold u-font16 u-lh16\">For product support inquiries, <br class=\"sp\">please click here.<\/p>\n<div class=\"p-news__btn\">\n    <p><a class=\"c-btn c-btn--red c-btn--arrow\" href=\"\/en\/contact\/\">To inquiry form <\/a><\/p>\n<\/div>\n<!--wp html-->","protected":false},"excerpt":{"rendered":"We contribute to the business of our customers with our perfect support systems and preventive maintenance tha [&hellip;]","protected":false},"author":1,"featured_media":0,"parent":7,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templete-col1.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-190","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.fasford-tech.com\/en\/wp-json\/wp\/v2\/pages\/190","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fasford-tech.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.fasford-tech.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.fasford-tech.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fasford-tech.com\/en\/wp-json\/wp\/v2\/comments?post=190"}],"version-history":[{"count":0,"href":"https:\/\/www.fasford-tech.com\/en\/wp-json\/wp\/v2\/pages\/190\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.fasford-tech.com\/en\/wp-json\/wp\/v2\/pages\/7"}],"wp:attachment":[{"href":"https:\/\/www.fasford-tech.com\/en\/wp-json\/wp\/v2\/media?parent=190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}